Amazon tells customer to return 'lost' phone
An Amazon customer paid two £108 instalments for a phone that was lost in transit. The company then told them to return the item to get a refund. Read the full story.
An Amazon customer paid two £108 instalments for a phone that was lost in transit. The company then told them to return the item to get a refund. Read the full story.
Amazon slashes the price of the popular INIU 45W Power Bank to just £18.97. This compact 10,000mAh charger offers super-fast charging for iPhones, Android phones, and more. Grab the deal while it lasts!
Birmingham City Council confirms garden waste collections cannot restart due to ongoing strike disruption. Residents urged to compost or use recycling centres.
UK taxpayers risk £100 fines as HMRC's phone service automatically disconnects after 70 minutes. With the January 31 deadline approaching, experts warn it's 'pot luck' to get through. Read the full report.
Citizens Advice ranks 16 UK energy suppliers. Discover which firms excel in customer service and which, like British Gas and OVO, are falling short. Is it time to switch?
Lloyds Bank has responded to customers who missed out on a £200 switching bonus. The bank advises affected clients to contact them via the mobile app for resolution.
Nationwide Building Society's 'Fairer Share' and switch bonuses could net eligible customers £275. The window to qualify may close soon, with a final decision expected in May 2026.
Pub chain Wetherspoons faces backlash over its new menu of jacket potatoes, with diners branding them 'tasteless' and 'dreadful'. Details on the January sale items inside.
Amazon is giving away four months of Amazon Music Unlimited for free to Prime members. The limited-time offer includes ad-free music, podcasts, and Audible audiobooks, but expires on January 9, 2026.
The Lexicon in Bracknell launches its 2025 Awards, calling on the community to vote for outstanding retailers and services. Cast your vote by Feb 20, 2026, for a chance to win gift cards.
Nearly 5,000 customers of collapsed fashion brand Huh. Ltd will not receive orders or refunds. Administrators confirm debts of £575,000. Find out what happened and your rights.
Music lovers have until 9 January to claim four months of Amazon Music Unlimited for free, including 100 million songs and a monthly audiobook. Don't miss this limited-time deal!
A Stoke-on-Trent man tracked his missing AirPods to a Sandwell auction house after EVRI lost them. He drove 200 miles to retrieve them and vows to boycott the delivery firm. Read his story.
Nationwide Building Society responds to customer complaints over payments pending for up to seven days. The issue follows a recent £44m fine for weak financial crime controls.
Fitness fans praise the Electric Protein Shaker Bottle on Amazon, now £20.79 in a limited-time sale. The gadget promises lump-free shakes and comes in five colours.
Amazon's limited-time New Year deal gives Prime members four months of Amazon Music Unlimited for free, including ad-free music, podcasts, and audiobooks. Offer ends January 9.
Clent Nurseries in Stourbridge issues a heartfelt message against customer abuse, reminding patrons that staff are 'people with feelings'. Read their call for a respectful New Year.
Music and audiobook fans have a limited time to claim four months of Amazon Music Unlimited for free, plus a monthly Audible credit. The offer for new subscribers closes on January 9.
Nationwide Building Society has responded to a customer's plea for a mobile cheque deposit feature in its app. Read the society's official update and how to provide feedback.
Nationwide Building Society warns eligible customers not to miss their £50 'thank you' payment. Check your details and cash cheques before the January 1, 2026 deadline.
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
Amazon has discounted the huge 850g Cadbury Dairy Milk bar to just £9, with delivery before Christmas. Shoppers praise it as a 'perfect' last-minute gift.
Strensham Services on the M5 in Worcestershire has been crowned the UK's top service station in a new study. Discover the full rankings and what makes a great pit stop.
The Prince of Wales expresses a 'deep sense of honour' as he is announced as the first royal patron of the elite Special Air Service Regimental Association. Read his full message.
Amazon offers a 4-month free trial of Music Unlimited for new subscribers, plus a bonus Audible credit. Learn how to claim this streaming deal before it ends.
Money-saving expert Martin Lewis has unveiled three lesser-known Amazon departments where shoppers can find discounts of up to 50% on tech, toys, and more. Learn his key strategies to verify real bargains.
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Amazon's own-label Scotch whisky costs just £18.43 a litre. Our review reveals whether this budget blend is a hidden gem or best left on the shelf.