Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Category : Search result: Halifax customer service
Lloyds Bank £116m Halifax office refurbishment complete
Lloyds Banking Group has finished a major £116 million refurbishment of its Halifax office, creating a modern workspace for 3,500 people and boosting local talent. Read the full story.
Halifax Closing 14 Branches Including Birmingham Site
Halifax announces 14 further branch closures in 2026, including Birmingham Bearwood. Over 100 Lloyds Banking Group sites will have shut by end of 2025 as customers move online.
Lloyds Group to Close 71 Bank Branches Across UK
Lloyds Banking Group will close 71 Lloyds, Halifax, and Bank of Scotland branches in 2026 due to online banking shift. See the full list of affected locations.
Lloyds and Halifax Closing 55 Bank Branches
Lloyds Banking Group is closing 55 Lloyds and Halifax branches, impacting local access to cash. See the full list of locations and dates for 2025.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Lloyds and Halifax Announce 44 UK Bank Closures for 2026
Lloyds Banking Group confirms 44 Lloyds Bank and Halifax branch closures across the UK in 2026. Find out if your local branch is affected and what alternative banking support is available.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
West Midlands service station named best in the UK
Strensham Services on the M5 in Worcestershire has been crowned the UK's top service station in a new study. Discover the full rankings and what makes a great pit stop.
Prince William named patron of SAS Regimental Association
The Prince of Wales expresses a 'deep sense of honour' as he is announced as the first royal patron of the elite Special Air Service Regimental Association. Read his full message.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
UK Bank Closures: Full List of Branches Shutting in 2025
Dozens of UK bank branches are set to close in early 2025, impacting NatWest, Santander, Lloyds, Halifax, and Bank of Scotland customers. See the full list of affected locations.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Welcome Break's 60th service area opens in Rotherham
Welcome Break launches its 60th UK service station in Rotherham, creating 230 jobs and featuring a dedicated HGV area. Discover the new M1 facilities.
Fire Service Call-Outs Jump 22% Amid Climate Change
Staffordshire firefighters attended over 1,000 extra emergencies this summer as wildfires surged. The chief fire officer warns climate change is now a year-round operational reality. Read the full report.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
House Prices Fail to Rise in November, Halifax Says
UK house prices saw zero growth in November, with annual growth slowing to 0.7%. The average property now costs £299,892. Experts see a window for first-time buyers.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
500+ UK bank branches close in 2025
More than 500 bank branches have disappeared from British high streets in 2025. See the full list of closures and check your area with our interactive map.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Lloyds and Halifax to close 44 UK bank branches in 2026
Lloyds Banking Group announces 44 branch closures for 2026 as customers move online. Find the full list and see what support will be available for affected communities.
Halifax confirms 14 more bank branch closures for 2026
Halifax announces 14 bank branch closures across the UK in 2026, citing a shift to digital banking. Birmingham's Bearwood branch among those shutting. Full list inside.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Santander, Lloyds, Halifax Shut UK Bank Branches
Santander, Lloyds and Halifax customers face branch closures as over a dozen locations shut in November. Discover the impact on local communities and access to cash.
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
B&M Christmas 'panic' as shoppers 'act like animals'
A shopper witnessed 'disgusting' scenes of panic and staff abuse at a busy B&M store. Discover the shocking details and why retail workers deserve more respect.
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