Angry parents demand refunds after 'The Wicked Wizard of Oz: Cirque Spectacular' at Glasgow's OVO Hydro is labelled inappropriate and falsely advertised. Read the full story and see the complaints.
UK drivers could receive £700 compensation faster for mis-sold car finance. The FCA has moved the deadline for firms to handle complaints forward by two months. Find out if you're eligible.
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Ryanair vows immediate appeal against a €256m fine from Italy's competition watchdog, calling the ruling 'legally unsound' and a threat to low fares. Read the full story.
An easyJet flight from Malaga to Gatwick was dramatically stopped after cabin crew suspected an elderly passenger was dead. The airline and passengers give conflicting accounts of the shocking incident.
Shocked passengers describe how an 89-year-old woman was allegedly wheeled onto an easyJet flight from Malaga after she had died. The flight was cancelled and all passengers disembarked.
Shocked passengers claim an 89-year-old British woman was already deceased when relatives boarded her on a Malaga to Gatwick flight, causing a 12-hour delay. Read the full investigation.
New CAA data reveals TUI as the worst major airline for punctuality in 2025, with only 57.5% of flights on time. Discover the full rankings and your passenger rights.
A TikTok video showing children sleeping across plane seats has sparked envy and debate. Discover the comfort trick adults can't replicate and the safety warnings from cabin crew.
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Ryanair bases a sixth aircraft at Liverpool John Lennon Airport for Summer 2026, adding three new routes and 250,000 seats as part of a major $600m investment in the North West.
A pocket-sized 40,000mAh power bank, too powerful for airline carry-on, is now 83% off on Amazon at just £34.99. Features triple charging and an LCD display. Grab this deal before stock runs out.
easyJet announces a major new route from Liverpool to Naples for summer 2026, offering affordable travel to Italy's cultural heart. Book now for a direct link to Pompeii and the Amalfi Coast.
Marks & Spencer faces a flood of complaints after customers struggle to find day one on its £60 '25 Days of Beautiful' advent calendar. Discover the viral backlash.
Chill Wine Bar in Tettenhall, owned by ex-Wolves defender Mo Camara, applies to extend hours to 1am while council investigates noise complaints. Licensing committee decides Dec 9.
Music fans feel 'ripped off' after Heather Small performed for just 25 minutes at Manchester Cathedral. Organisers accused of mis-selling the event. Read the full story.
British Airways will provide free, high-speed Starlink WiFi to all passengers from next month. Discover how this £7bn transformation enhances your in-flight experience.
Solihull Council sees complaints soar to a three-year peak while making crucial decisions on parish mergers, historic building conversions, and the Mell Square redevelopment. Discover the full story.
Complaints against Solihull Council have surged to a three-year peak, driven by issues with waste collections and highway maintenance. Discover the key findings and the council's response.
Aer Lingus is considering shutting its Manchester Airport base, threatening the direct Orlando route to Walt Disney World and putting 200 jobs at risk. Discover the full story.
Solihull councillors receive a conduct reminder after public complaints, though grievances have fallen for the third consecutive year. Read the latest report details.
Jet2 reports strong financial growth with profits expected to hit £453m, driven by later bookings and viral online marketing. Discover how the airline adapts to changing consumer behaviour.
Blue Islands airline enters liquidation, cancelling all flights including a new direct route from East Midlands Airport to Guernsey. Passengers advised on next steps.
West Midlands Police and environmental health object to Liam's Lounge in Oldbury extending hours to 2.30am, citing noise concerns for residents. Read the full story.
Channel Islands carrier Blue Islands suspends all flights, leaving thousands stranded. Second UK regional airline to collapse in three weeks. Find out about refunds and alternative travel options.
Eastern Airways cancels all flights, severing vital air links to the Scottish town of Wick. The fastest route to London is now a 15-hour train journey. Find out more.
Residents demand action against Badshah Palace banqueting suite over noise, parking and anti-social behaviour. Councillor's petition aims to change venue usage.
Martin Lewis warns Ryanair passengers must now use digital boarding passes. The change started on 12 November. Find out how to avoid new fees.
Good Morning Britain faces 452 Ofcom complaints over its handling of a 100-year-old war veteran's poignant Remembrance Day interview. Read the full story and viewer reactions.
Jet2 announces new flights from Gatwick Airport to 29 sunshine destinations, creating over 300 jobs. Discover the routes and start planning your 2026 holiday today!