Café's plea to customers: 'Abuse will not be tolerated'
Clent Nurseries in Stourbridge issues a heartfelt message against customer abuse, reminding patrons that staff are 'people with feelings'. Read their call for a respectful New Year.
Category : Search result: customer abuse
Queen Camilla details teenage train assault in 1960s
Queen Camilla speaks for the first time about a sexual assault she faced as a teenager on a train to Paddington, revealing how she fought back. Her powerful story emerged during a BBC Radio 4 discussion on domestic abuse.
Swedish cannibal's daughter speaks out on father's abuse
Jamie-Lee Arrow, daughter of Sweden's 'Skara cannibal', details years of psychological torment. She found closure after a final, chilling meeting with her father. Read her harrowing story of survival.
Nationwide Update on Mobile Cheque Deposit Feature
Nationwide Building Society has responded to a customer's plea for a mobile cheque deposit feature in its app. Read the society's official update and how to provide feedback.
Nationwide £50 Payment Deadline: Act by January 1
Nationwide Building Society warns eligible customers not to miss their £50 'thank you' payment. Check your details and cash cheques before the January 1, 2026 deadline.
Child bride at 15 speaks out on forced marriage horror
Rubie Marie was forced to marry a man in his 30s at age 15, suffering daily rape. Now 42, she shares her story to raise awareness and help other survivors of honour-based abuse.
Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Abuse trial adjourned to 2027 as court backlog hits victim
A West Midlands man alleges historical sexual abuse from the 1980s. His trial, delayed until July 2027, highlights a crown court backlog now nearing 80,000 cases. Read how delays are impacting justice.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
75-Year-Old Child Rapist Jailed for 24 Years
William Proctor, 75, from Nuneaton, has been sentenced to 24 years for sexually abusing a boy over eight years in the 1990s. Police praise victim's bravery.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
Hospital staff's 45-minute gift drive for abuse survivors
Maternity staff at Swansea's Singleton Hospital rallied to provide Christmas gifts for women in a local refuge, with all 20 tags claimed in under 45 minutes. Discover their heart-warming act of kindness.
Hospital staff's rapid gift drive for women in refuge
Maternity staff at Singleton Hospital, Swansea, showed incredible compassion, buying Christmas gifts for every woman in a local domestic abuse refuge in just 45 minutes. Read about this heart-warming community initiative.
Builders Spread Christmas Magic for Domestic Abuse Charity
North West construction companies joined forces to assemble festive gift packs for families supported by Cheshire charity MyCWA, bringing hope during the holidays.
Men guilty of raping runaway girl in Birmingham
Two men lured a 16-year-old runaway in Birmingham before a horrific series of rapes across multiple cities. All four perpetrators have been convicted and await sentencing in 2026.
Amber Davies speaks out after Strictly Come Dancing final loss
Strictly Come Dancing finalist Amber Davies shares an emotional Instagram post after missing out on the glitterball trophy and addresses the online abuse she faced throughout the 2025 series. Read her full statement.
Men convicted for sexual exploitation of teenager
Four men have been found guilty of rape, sexual assault, and exploitation of a 16-year-old girl in Birmingham and Walsall. The victim's bravery praised by police.
Men convicted for rape of 16-year-old runaway girl
Four men have been found guilty of raping and sexually exploiting a vulnerable 16-year-old girl in Birmingham, Walsall, and Manchester. The victim's bravery led to a complex police investigation.
Dangerous child sex offender jailed for 30-year abuse
Andrew Davies, a dangerous child sex offender from the Midlands, has been given a lengthy prison sentence for historical abuse spanning 30 years. The judge praised the survivors' bravery.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Dangerous Staffordshire sex offender jailed for nine years
Andrew Davies, 58, of Penkhull, is sentenced for a string of historic child sex offences. Staffordshire Police praise survivors' bravery and urge others to come forward.
450+ Domestic Abuse Suspects Arrested in Week-Long Op
West Midlands Police detained over 450 suspects in a targeted domestic abuse operation. The force vows to protect victims as reports traditionally rise during the festive period. Find help and support.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Paedophile jailed 18 years for rape and child abuse images
Mohammed Ali, 23, of Handsworth, raped a boy under 13 for years and had hundreds of vile images. He was sentenced at Birmingham Crown Court. Read the full report.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
Christmas Danger for Kids as NSPCC Issues Safety Alert
A new NSPCC poll reveals over 60% of adults fear increased child abuse risk at Christmas due to financial stress and alcohol. Learn the warning signs and how to help.
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