Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Category : Search result: customer losses
Gloucester timber merchant closes after more than a century
Griggs Timber Company in Gloucester shuts down days before Christmas after years of losses, affecting two dozen workers. Read the full story on this historic closure.
Starmer's future at risk in 2026 election losses
Polling expert Lord Hayward warns Labour faces heavy losses across England, Scotland, and Wales on May 7, 2026, potentially jeopardising Keir Starmer's leadership. Read the analysis.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
TGI Fridays UK closures put 500 jobs at risk
TGI Fridays enters administration, closing 49 UK restaurants. 500 staff face redundancy due to 'insurmountable' economic pressures. Read the full story and list of closures.
Major UK Shoe Chain Axes 100 Jobs After Sales Plunge
VF Corporation, owner of Vans and The North Face, axes nearly 100 UK jobs after a 10% sales drop. Turnover falls to £321.5m as consumers cut spending. Read the full financial analysis.
Mothercare Plans Rebuild After £1.4m Loss and Sales Fall
Mothercare announces plans to rebuild its UK and global operations despite posting a £1.4m loss and a 25% sales drop. The retailer says it has 'stabilised' and is seeking a new CEO.
Major UK machinery firm collapses into administration
Warwick Ward Machinery Ltd, a major UK supplier, has entered administration after 55 years, citing economic pressures on construction. 89 jobs are at risk. Read the full story.
Toolstream in administration, 111 jobs axed
Major UK DIY distributor Toolstream has collapsed into administration, blaming post-COVID supply issues. 111 jobs have been cut as administrators seek buyers. Read the full story.
Swansea University confirms further job losses
Swansea University opens new voluntary exit schemes for staff as it seeks £25m in savings, with compulsory redundancies not ruled out. The UCU warns of potential industrial action.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Stella McCartney reports £33.5m loss as sales plummet
Stella McCartney's fashion brand sees pre-tax losses widen to £33.5m with revenues falling to a 15-year low of £16m. Discover the full financial details and the impact of her buyback from LVMH.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
Birmingham EV firm Petalite cuts jobs, seeks buyer
Birmingham-based electric vehicle charging manufacturer Petalite enters administration, leading to job losses. Administrators seek a buyer for its proprietary technology. Read the latest.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
Timber Group Collapse: 550+ Jobs Lost in UK
National Timber Group, the UK's largest independent timber distributor, enters administration with 561 redundancies and 13 site closures. Administrators launch urgent sale process.
B&M Christmas 'panic' as shoppers 'act like animals'
A shopper witnessed 'disgusting' scenes of panic and staff abuse at a busy B&M store. Discover the shocking details and why retail workers deserve more respect.
Birmingham law firm collapses with job losses
Bell Lax Solicitors in Sutton Coldfield enters administration, resulting in redundancies. Discover the impact on the West Midlands legal sector and the reasons behind the collapse.
Leon scraps Roast Rewards coffee subscription scheme
Leon discontinues its £25 monthly Roast Rewards coffee subscription after less than two years, sparking customer backlash and boycott threats.
First Bus ends all Cornwall services, 275 jobs at risk
First Bus announces complete withdrawal from Cornwall in February 2026, putting 275 jobs at risk due to financial challenges and falling passenger numbers. Read the full story.
TSB Ranked Worst UK Bank in Which? Study
Which? reveals TSB as the UK's worst high street bank with a 67% customer score. Virgin Money, Santander, and Halifax also rank poorly. Discover if it's time to switch banks.
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