Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Category : Search result: customer protection
Avian Flu Confirmed in Worcestershire Poultry
A highly pathogenic avian influenza (HPAI) H5N1 outbreak has been confirmed at a commercial poultry site near Alvechurch. Protection zones are in place. Read the latest.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Police Warning Over Explicit WhatsApp Group for Children
Derbyshire Police issue urgent safety warning after children are invited to join a WhatsApp and Snapchat group with over 500 members. Parents urged to check app settings and monitor online activity.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
Lloyds Bank to lend £35bn to UK firms in 2026
Lloyds Banking Group commits over £35 billion in new finance for 2026 to support UK companies and SMEs, aiming to fuel economic growth and community prosperity. Discover the details.
Osbourne condemns Morocco dog killings before 2030 World Cup
Sharon Osbourne joins animal welfare outcry against Morocco's reported cull of free-roaming dogs before the 2030 FIFA World Cup. Stars demand an end to the 'barbaric' slaughter.
Why you should avoid debit cards for holiday bookings
Personal finance experts warn UK holidaymakers to use credit cards for bookings. Get Section 75 protection and spread costs interest-free. Act now to safeguard your 2026 trip.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Birmingham rejects student tower over heritage impact
Birmingham's planning committee has refused a 263-bed student accommodation tower, fearing harm to historic buildings like the Town Hall. Read the full debate.
Man tried to smuggle 80 alligator heads into UK
A Birmingham man has been sentenced for trying to smuggle 80 alligator heads from America to sell on eBay. Read the full story of the unusual wildlife crime.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Teenager Allegedly Gang-Raped in Paris KFC Toilets
A 13-year-old girl was allegedly dragged into a KFC toilet and gang-raped by four men in Paris. Police arrested suspects after passers-by found the traumatised victim. Read the full report.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
Dentist: The Best Time To Brush Your Teeth Revealed
A dental expert warns that brushing at the wrong time can damage enamel. Discover the ideal morning routine and the simple change that can dramatically improve your oral health.
Tekmar wins €8m offshore wind contract, outlook improves
County Durham's Tekmar Group secures an €8m contract for a major UK offshore wind farm, boosting its order backlog to £29m. CEO Richard Turner says the firm is on a much stronger footing than a year ago. Read the full update.
DWP's new anti-fraud powers to save £1.5bn
The DWP unveils a major crackdown on benefit fraud with new data powers to prevent overpayments and recover billions. Discover the new 'no hiding place' measures.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Santander's 10 urgent demands to UK government on fraud
Santander UK issues 10 urgent demands to the Labour government, calling for a consumer-first payments strategy as fraud prevention tops public priorities. Read the full report.
Bank protection limit rises to £120,000 from today
Savings protection jumps by £35,000 to £120,000 per person from 1st December. Find out what this major change means for your money's safety.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Google's Free Tool to Remove Your Personal Data Online
Discover how to use Google's 'Results About You' feature to request removal of private details like your address and phone number from search results. Take control of your online privacy today.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
Black Friday Travel Scam Alert: £11m Lost in 2024
Action Fraud warns holidaymakers as travel scams surge for Black Friday. Protect your money with ATOL checks and credit card payments. Stay safe while booking deals.
Sex offender jailed for traumatising teen girl
Andrew Murray, 31, sent a sexually explicit video to a 13-year-old girl after a random phone call. He was sentenced to two-and-a-half years in prison. Read the full story.
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