Amber cold health alert issued for UK as temperatures drop
An eight-day amber cold health alert is in force across northern England, warning of serious health risks for vulnerable people as temperatures plummet. Check on elderly neighbours.
Category : Search result: vulnerable customers
Birmingham Hotels Join 'Ask for Angela' Safety Scheme
Four city centre hotels in Birmingham have adopted the 'Ask for Angela' initiative, offering discreet help to anyone feeling unsafe. Staff are trained to assist by calling a taxi or security.
Birmingham New Street's Festive Feast for Vulnerable
Birmingham New Street station hosted a free Christmas dinner for over 100 vulnerable and homeless people on Christmas Eve, offering festive cheer and community support. Read the heartwarming story.
DWP home visits for benefit support start soon
The DWP is launching home visits to assist vulnerable households with benefit claims. Find out if you qualify, how visits work, and what happens during an appointment.
DWP Home Visits for Vulnerable Benefit Claimants
The DWP is rolling out home visits to help vulnerable people with benefit claims. Find out who is eligible and how the new support scheme works.
Birmingham's Harborne Day Centre to become food store
Birmingham City Council approves sale of former Harborne Day Centre site for a new food store, part of property sales to tackle financial crisis. Read the full story.
Four guilty of raping exploited Birmingham teenager
Four men have been convicted for the horrific sexual exploitation and rape of a vulnerable 16-year-old girl from Birmingham. Read the full details of the shocking case.
Birmingham's Safe Centre for Vulnerable Children Approved
Plans for a new safe centre in Birmingham to house vulnerable children have been narrowly approved by councillors, despite concerns over the demolition of heritage buildings. The facility aims to address a critical local shortage.
Birmingham Safe Centre for Vulnerable Children Nears Approval
Plans for a vital 20-bed safe centre in Erdington to support vulnerable West Midlands children are recommended for approval, addressing a critical regional shortage.
Cold Weather Payment rules for December 2025 explained
Vulnerable households could receive £25 payments this December if temperatures plummet. Find out if you're eligible for the DWP's Cold Weather Payment scheme.
Vandals target property tycoon's HMO in Oldham
Property magnate Liv Cooke says vandals attacked her HMO, delaying housing for vulnerable women. The 26-year-old entrepreneur reports 'No HMO' graffiti in Oldham.
Vulnerable woman died after being left alone in toilet
A vulnerable woman on 24-hour watch died after being left alone in a toilet at a Grimsby mental health facility. The inquest heard of multiple failings in her care.
Christmas Appeal for 300 Vulnerable Children in Newport
An urgent fundraising appeal launches in Newport to provide gifts and essentials for 300 vulnerable children this Christmas. Donate via the Newport Live GoFundMe page.
Monzo launches UK-first salary doubling prize
Monzo bank launches Double Payday, a UK-first initiative giving ten customers their salary doubled each month. Find out how to be eligible for the tax-free cash boost.
Vodafone, EE, Three, O2 Face £1.1bn Loyalty Penalty Claim
Millions of UK mobile customers could receive up to £104 per contract in a massive £1.1bn class action lawsuit against Vodafone, EE, Three and O2 over alleged loyalty penalties. Find out if you're eligible.
Virgin Media hit with record £23.8m Ofcom fine
Ofcom issues its largest fine of the year to Virgin Media for putting vulnerable telecare customers at risk during the digital landline switch. Full details on the regulator's action.
Warning for UK households turning heating off
Experts warn British Gas, EDF, EON, Ovo and Octopus customers of the severe health and property risks of turning heating off completely this winter. Discover safer ways to save.
Nationwide 2026 Deadline: Secure Your £100 Bonus
Millions of Nationwide customers must act before March 2026 to qualify for £100 Fairer Share payments. Learn how to secure your bonus and avoid missing out.
500-year-old charity backs winter support bags scheme
Sutton Coldfield Charitable Trust provides £4,995 grant for winter support bags helping vulnerable Birmingham residents stay warm during cost of living crisis.
DWP creates new team to protect vulnerable claimants
The DWP has established a new safeguarding unit following a scathing report from MPs demanding a 'deep rooted culture change'. Discover the department's new strategy.
Solihull Council Tax Support Changes Proposed
Solihull Council proposes changes to its council tax support scheme, with 470 vulnerable claimants facing an average £6 weekly reduction. Have your say in the consultation.
Cold Weather Payment 2025: Check Your Postcode
As the UK braces for snow and ice, find out if your household is eligible for the £25 weekly Cold Weather Payment. Check your postcode now for automatic support.
EDF Offers Free Air Fryers to Vulnerable Customers
EDF launches Winter Warmer Shop with free energy-efficient appliances and debt support for vulnerable households. Eligible customers to be contacted directly until February.
Halifax customers hit with duplicate withdrawal shock
Thousands of Halifax banking customers are reporting duplicate cash withdrawals draining their accounts overnight. The major banking glitch has left families struggling to pay bills as the bank scrambles to fix the error.
Doctor's Urgent Mask Warning for Millions
A leading medical expert issues critical advice as respiratory illnesses surge across the UK. Discover why vulnerable populations are being urged to mask up again and which areas are most affected.
UK landline switch-off delayed over safety concerns
BT, EE, Virgin Media O2 and other providers have been ordered to pause their digital landline migration after serious incidents left vulnerable customers without emergency access.
Ofcom Warns O2 Over Broadband Rule Breaches
Telecoms regulator Ofcom has issued a stern warning to O2 after the provider breached vital rules protecting vulnerable broadband and landline customers during service migrations.
Leicester Charity Provides 400+ Toiletry Packs for Youth
Action for Children distributes vital hygiene packages to young people facing hardship across Leicester, addressing hygiene poverty with community support.
Vaillant Live Christmas Charity Appeal for Derby Children
Derby-based company Vaillant Live launches annual Christmas charity campaign, calling on community to help bring joy to vulnerable children across the city through gift donations and support.
Energy Bill Refunds: How to Claim Your Money Back
Discover how millions of UK energy customers could be owed refunds on overpaid bills. Our guide reveals the simple steps to check your account and claim what's rightfully yours.
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