Train guard's heartbreaking reply goes viral
A poignant exchange between a railway worker and passenger reveals the hidden emotional toll on transport staff, sparking widespread discussion about compassion in public transport.
A poignant exchange between a railway worker and passenger reveals the hidden emotional toll on transport staff, sparking widespread discussion about compassion in public transport.
Julie Inch from Aberdare has been recognised with a major national care award for her outstanding dedication and compassionate service in the care sector.