Virgin Media hit with record £23.8m Ofcom fine
Ofcom issues its largest fine of the year to Virgin Media for putting vulnerable telecare customers at risk during the digital landline switch. Full details on the regulator's action.
Ofcom issues its largest fine of the year to Virgin Media for putting vulnerable telecare customers at risk during the digital landline switch. Full details on the regulator's action.
Openreach begins UK landline shutdown with 12 locations first on the cut-off list. The move to full-fibre digital infrastructure will see 4,600 exchanges closed nationwide.
BT, EE, Virgin Media O2 and other providers have been ordered to pause their digital landline migration after serious incidents left vulnerable customers without emergency access.
Telecoms regulator Ofcom has issued a stern warning to O2 after the provider breached vital rules protecting vulnerable broadband and landline customers during service migrations.