E.On has officially acquired its struggling UK rival OVO, forming a market giant that serves nearly 10 million customers. The company has issued an update for OVO customers currently on fixed tariffs as the takeover begins.
No Immediate Changes for Customers
E.On confirmed that 'there will be no change' during the regulatory review period and that 'existing tariffs will be honoured in full and service will continue unchanged'. The statement emphasized that the transaction represents a significant investment by E.ON Group into the UK market, aimed at accelerating consumer energy flexibility, putting control in customers' hands, reducing bills, and reshaping the energy system around people.
Customer Service Commitment
E.ON Next is already one of the UK's highest-rated energy suppliers on Trustpilot, with a score rating of 'Excellent', reflecting consistently strong customer feedback and industry-leading satisfaction levels. E.ON UK is built on financial sustainability, delivering for customers and making new energy work for everyone - affordable, sustainable and flexible.
The acquisition strengthens E.ON UK's ability to deliver value for customers and grow its core retail business. The company stated that for too long, the energy system has been shaped upstream, around large-scale generation. Consumer flexibility, digitisation, solar, batteries, EVs - and a retailer built to orchestrate them - change that. This is rooted in a simple principle: better outcomes for customers.
For customers of both E.ON Next and OVO, there will be no change during the regulatory review period, and existing tariffs will be honoured in full, and service will continue unchanged.
CEO Statement
Chris Norbury, CEO of E.ON UK, said: 'For decades the UK energy system focused too much on those upstream. Now is our opportunity to change that. Solar, batteries, EVs and a retailer built to orchestrate.' He added: 'That is what this deal is about: customers in control and new energy that works for everyone.'
