With the Self Assessment deadline rapidly approaching, HM Revenue and Customs has confirmed it will maintain extended support services for taxpayers racing to complete their annual returns. The tax authority has announced that its dedicated helplines and online webchat facilities will remain operational until 4pm today, offering crucial assistance to those who have yet to submit their documentation.
Millions Still Facing Penalty Risk
Official figures reveal a significant number of taxpayers remain in danger of incurring automatic penalties. According to HMRC's latest statistics, approximately 5.65 million individuals had not filed their Self Assessment returns by early January, despite 6.36 million having already completed the process. This leaves a substantial portion of the taxpaying population vulnerable to immediate financial consequences.
Support Services Available
The tax authority has specified that its Self Assessment and online service helpdesk lines will operate between 9am and 4pm on deadline day. However, officials have clarified that advisers on these lines will primarily address common queries rather than complex individual cases. For more detailed assistance requiring specialist knowledge, staff have been instructed to arrange callback appointments to ensure taxpayers receive appropriate support.
Myrtle Lloyd, HMRC's Chief Customer Officer, emphasised the importance of timely submission, stating: "Don't leave it until deadline day. Filing now will give you peace of mind that your tax return is completed and if you have tax to pay, you have a week to arrange payment."
Historical Context and Current Situation
The current deadline pressure follows concerning patterns from previous tax years. Last year, approximately 1.1 million taxpayers missed the submission cut-off entirely, while earlier this month reports indicated that 3.3 million Britons still needed to complete their returns. These persistent challenges highlight the ongoing difficulties many face with the Self Assessment system.
For those requiring immediate assistance, HMRC can be contacted on 0300 200 3310 before the deadline expires. The tax authority has also reminded taxpayers that approximately 8.6 million people have already successfully filed returns for the 2024 to 2025 tax year, demonstrating that completion is achievable with proper planning.
Payment Flexibility Options
Recognising that some taxpayers may struggle with settlement amounts, HMRC has highlighted available support mechanisms. Individuals concerned about meeting their tax liabilities can explore setting up tailored payment plans through official government channels. Taxpayers are advised to search for 'difficulties paying HMRC' on the GOV.UK website to access formal arrangements that can alleviate immediate financial pressure while ensuring compliance with tax obligations.
The extended service hours represent a final opportunity for taxpayers to seek clarification, resolve technical issues, and ensure their submissions meet HMRC requirements before penalties automatically apply at midnight.
