Sky Broadband Introduces £200 Switching Credit for New Customers
Households across the UK can now benefit from a significant financial incentive when switching their broadband provider. Sky has launched an offer providing new customers with a £200 credit, designed to ease the transition from rival internet services. This one-off payment is particularly aimed at helping users cover potential exit fees if they are leaving a contract early with another provider.
Available Broadband Packages with the Credit
The £200 switching credit is available on several of Sky's full fibre broadband packages, exclusively for new customers. Key options include:
- 500Mbps Full Fibre Broadband: Priced at £31 per month, this package includes Sky Pay As You Talk and a £0 set-up fee.
- 900Mbps Full Fibre Broadband: Available for £39 per month, offering higher speeds for demanding households.
- 300Mbps Full Fibre Broadband: Costs £29 per month and includes the switching credit.
- 100Mbps Full Fibre Broadband: Priced at £26 per month, also eligible for the £200 incentive.
All these packages come with the £200 credit, Sky Pay As You Talk, and no set-up fees. However, Sky notes that prices may change during the 24-month contract period.
Comparison with Rival Providers
When compared to other major broadband providers, Sky's offer stands out due to its switching credit. BT is not currently offering a similar incentive, although its Superfast Full Fibre package starts from £24.99 per month with no upfront cost. It's important to note that BT's prices are subject to change, with increases to £28.99 scheduled from 31 March 2026.
Virgin Media also lacks a switching credit but promotes a 'lowest ever deal' on its M250 Fibre Broadband at £23.99 per month. This package is marketed as suitable for households of two to four people, supporting up to 10 devices simultaneously.
Customer Feedback and Service Quality
Prospective customers can find reviews and ratings on platforms like Trustpilot, where Sky Broadband generally receives positive feedback. Many users praise the customer service, with one stating, "Excellent service, pleasant manner and customer connection. Also, renewed broadband and sound advice on the swap over." Another commented, "WOW, where do I start? Ten out of ten, amazing customer service. Great install for full fibre... Sky customer services are amazing, very helpful and go the extra mile."
However, some issues have been reported, such as account access problems. One user mentioned, "I am locked out of my Sky Account, which means I cannot access my invoices, and Sky appear to be unable to unlock the account." This highlights the importance of considering both the financial incentives and potential service aspects when switching.
Conclusion and Considerations
Sky's £200 switching credit presents a compelling opportunity for households looking to change their broadband provider, especially those concerned about exit fees. With various speed options available, customers can choose a package that fits their needs and budget. While rivals like BT and Virgin Media offer competitive pricing, Sky's upfront credit may provide immediate financial relief. As always, it's advisable to review contract terms and customer feedback before making a decision.
