In a significant development for the UK telecommunications sector, another major broadband provider has ceased trading, leaving customers scrambling to secure alternative services. VISPA Broadband has formally announced its decision to commence liquidation proceedings, directly informing subscribers via email of the urgent need to switch providers.
Immediate Action Required for Affected Customers
The email communication from VISPA, signed by director James Ormerod, explicitly advised customers to "immediately" seek a new Internet Service Provider (ISP) to prevent any potential disruption to their connectivity. The correspondence stated that Vispa Limited has officially ceased trading and initiated liquidation procedures, meaning the company can no longer continue providing broadband services.
Customers were instructed to cancel their direct debit arrangements with VISPA promptly. The email further recommended that subscribers explore providers operating on the Openreach network, suggesting that many could take over existing lines with minimal disruption, thereby facilitating a smoother transition during this unexpected service termination.
Current Status and Industry Context
At present, the VISPA website displays a service status page indicating it is "down for maintenance," reflecting the company's operational shutdown. The site redirects users to the Openreach network's provider list, advising them to contact their billing company directly for any broadband, telephone, or Wi-Fi issues.
This collapse follows recent industry turbulence, including another UK broadband provider, G Network, facing administration reportedly due to extensive fibre cable damage caused by rats. That London-based high-speed internet provider had been experiencing financial difficulties, with a potential rescue bid from Community Fibre ultimately abandoned over concerns about repair costs for the damaged infrastructure.
The VISPA situation underscores the volatile nature of the competitive broadband market, where even established providers can face sudden operational failures. Customers affected by this development must now navigate the process of securing new broadband contracts while ensuring continuous internet access remains uninterrupted during the transition period.
