UK taxpayers risk £100 fines as HMRC's phone service automatically disconnects after 70 minutes. With the January 31 deadline approaching, experts warn it's 'pot luck' to get through. Read the full report.
Royal Mail has issued an apology to residents in Birmingham's Northfield area after severe weather caused a major backlog, with some not receiving letters for weeks. Read the full story.
Strensham Services on the M5 in Worcestershire has been crowned the UK's top service station in a new study. Discover the full rankings and what makes a great pit stop.
The Prince of Wales expresses a 'deep sense of honour' as he is announced as the first royal patron of the elite Special Air Service Regimental Association. Read his full message.
Royal Mail has issued a service update warning of significant parcel and letter delays in 117 UK postcodes this Christmas. Find out if your area is affected and what the company is doing to fix it.
Royal Mail warns of severe pre-Christmas delivery delays affecting 151 postcodes across the UK. Check the full list to see if your area is impacted.
Plan your festive post! Royal Mail confirms delivery and collection dates for Christmas Eve, Christmas Day, and Boxing Day 2025. Find out when services stop and restart.
Royal Mail postpones major delivery rule change, pushing back the end of Saturday second-class letters to early next year. Read about the delay and the controversial staff Christmas stamps.
Welcome Break launches its 60th UK service station in Rotherham, creating 230 jobs and featuring a dedicated HGV area. Discover the new M1 facilities.
Staffordshire firefighters attended over 1,000 extra emergencies this summer as wildfires surged. The chief fire officer warns climate change is now a year-round operational reality. Read the full report.
Royal Mail urges UK parents not to miss the December 10 deadline for children's letters to Santa to get a free, personalised reply. Ensure your child's Christmas magic.
Birmingham City Council partners with Keon Homes and Bromford to build 65 high-quality affordable homes in Northfield, including social rent and shared ownership properties. Read more about this key housing initiative.
The Post Office warns UK households to post Christmas gifts by next Monday, December 8, to avoid Royal Mail delays. Act now to ensure festive deliveries.
A 44-year-old woman was arrested on suspicion of drink driving after her car flipped onto its roof on Farren Road, Northfield. The road was closed for hours.
Tributes pour in for former Birmingham Lord Mayor and Conservative councillor Randal Brew OBE, hailed as a 'true gentleman' who served Northfield. Share your memories.
Linda Campbell, an activities coordinator at Springbank Nursing Home in Barry, has won a Bronze Outstanding Service Award at the prestigious Wales Care Awards for her two decades of dedicated service.
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
A teenage boy was attacked and stabbed at the Merry Hill shopping centre in Brierley Hill on one of the busiest shopping days of the year. He has been taken to hospital for treatment.
Royal Mail issues urgent warning of significant postal delays affecting 25 locations including Derby and Nottingham. The service apologises and pledges targeted support.
Ambulances face significant handover delays outside busy Birmingham hospitals, impacting crew wellbeing. Discover the latest data and the new plan to tackle the crisis.
UK households are switching bank accounts for Nationwide's £175 bonus. Over 111,000 switches occurred in July alone, with more than a million in the past year. Find out how to claim.
eBay UK collaborates with InPost to offer a new out-of-home delivery service via lockers and parcel shops, providing greater flexibility for buyers and sellers.
A car flipped onto its roof in a dramatic two-vehicle collision on Laurel Road, Dudley. Remarkably, no serious injuries were reported. Read the full details of this shocking incident.
Thousands of DWP staff are set to walk out in January 2026, threatening chaos in Jobcentres and benefit offices. The PCS union says workers are struggling with debt and using foodbanks.
Two men were taken to hospital after a multi-vehicle collision on the M54 involving an HGV that breached the central reservation. Discover the latest traffic updates.
An 80-year-old cyclist was injured in a collision with a car at the junction of Yardley Wood Road and Chinn Brook Road in Moseley. He was treated by an off-duty nurse before hospital transfer.
A major 999 response in Small Heath was triggered by a teenage egg and flour fight mistaken for a hazardous materials incident. Three children were assessed by paramedics.
Archie Matthews from Broxtowe crowned countywide winner at Nottinghamshire's 4UTH Awards for outstanding community volunteering and youth leadership. Discover his inspiring story.
The PCS union announces a statutory ballot for DWP members in the new year, escalating a dispute over an 'unacceptable' pay deal and chronic low pay. Read more.
Discover a little-known voucher code to get your annual boiler service completely free for 12 months with Ovo Energy, saving you £84 as cold weather sets in.