The Department for Work and Pensions (DWP) has implemented a change to Jobcentre services that has been described as 'not good enough' by a local unemployed workers' group. The DWP is replacing traditional Jobcentres with mobile vans in certain areas, with the Midlands now affected.
Derbyshire Jobcentre Replaced by Van
Nearly two years after closing a Jobcentre in Derbyshire due to structural issues, the DWP has introduced a van as a replacement. Colin Hampton, Coordinator of the Derbyshire Unemployed Workers Centres, expressed strong dissatisfaction with the move. He stated that while a van might be suitable for rural areas with no alternative, it is inappropriate for a conurbation like Shirebrook. Hampton described the initiative as a waste of money and predicted that it would be withdrawn due to lack of use.
Hampton highlighted the potential impact of Sports Direct's possible relocation to Warwickshire, which could lead to mass unemployment in the area. He emphasised that a full Jobcentre service is essential for supporting the community through such challenges. 'This is not good enough,' he said, urging pressure on the DWP to retain a full service in Shirebrook. 'It is one thing to feel like you are a left behind community but another to strip away the services that might help people to catch up!'
DWP's Response
A DWP spokesperson confirmed that the Shirebrook Jobcentre remains closed while the department assesses the building's overall condition. In February, the DWP announced plans to triple the number of Jobcentres on Wheels, expanding support to six new areas with a view to wider rollout after testing. The vans offer face-to-face meetings with work coaches, job search assistance, training opportunities, and information on health conditions, disabilities, and childcare costs.
Regarding Derbyshire, the DWP clarified that the van is a temporary measure to reach customers who are farther from Mansfield Jobcentre, not a permanent replacement. The vehicle is equipped with a temporary access ramp, and support is delivered flexibly. Travel expenses can be covered through the Flexible Support Fund for those needing to travel to Mansfield, and appointments alternate between in-person and remote to reduce costs.
