BT Price Increases Take Effect for Millions of Customers
BT has officially announced a series of price hikes that will impact millions of customers across the United Kingdom, with the changes coming into force from Wednesday. The annual adjustments will affect a wide range of services, including mobile plans, broadband, TV packages, and landline-only options.
Detailed Breakdown of the Price Rises
The increases vary by service type. Mobile SIM-only and airtime plans will see a rise of £2.50 per month. Handset plans are set to increase by £4, while connected device plans for laptops, tablets, watches, and mobile broadband will go up by £1.50.
For broadband services, 4G and 5G Home Broadband plans will increase by £4, and standard broadband plans will also rise by £4. EE TV plans and landline-only plans will each see a hike of 32 pence.
Out-of-Contract Customers at Risk
It is estimated that one in four broadband customers are currently out of contract, which means they could be paying up to £9 more per month compared to those who are in contract. These customers are free to leave their provider without penalty and seek better deals elsewhere.
Totally Money has highlighted that millions of people are also out of contract with their mobile phone providers, presenting an opportunity to switch and save. If customers wish to stay with their current provider, they are encouraged to contact them directly to negotiate lower prices.
Regulatory Oversight and Social Tariffs
Ofcom, the industry regulator, has stated that it expects BT to consider the age of landline customers when setting future prices. The regulator intends to monitor BT's pricing for landline-only customers as part of its regular consumer price assessments.
In response, a BT spokesperson emphasized the company's commitment to keeping customers connected with reliable phone services, clear pricing, and excellent customer support.
One way to mitigate the price increases is to check eligibility for social tariffs. BT offers a landline-only social tariff at £10 per month for low-income customers, which may be more affordable than standard landline options.
Background on Voluntary Agreements
This news follows BT's signing of a voluntary agreement with Ofcom in March 2021, aimed at protecting the prices paid by voice-only customers. The agreement was designed to ensure fair pricing for those who rely on traditional landline services.
