Financial guru Martin Lewis has issued crucial guidance for older taxpayers, spotlighting free specialist support for those grappling with self-assessment forms. During a recent episode of his BBC podcast, Lewis delved into how income tax changes affect state pensioners and clarified the workings of inheritance and capital gains tax.
Free Charity Support for Low-Income Pensioners
Joined by chartered accountant Rebecca Benneyworth, the discussion turned to practical help for listeners like 80-year-old Cathy, who reported difficulties completing her HMRC return despite owing just £150. Benneyworth emphasised that costly advisors aren't the only option.
She highlighted two key charities: Tax Help for Older People and Tax Aid. "They have an army of volunteers – I've worked as a volunteer in the past – for elderly people on low incomes," Benneyworth explained. "They will come round to your house and they will sit with you, and they will sort out your tax."
Tax Aid, though London-based, assists nationally via phone or email. Benneyworth praised their work, noting many tax professionals donate to them annually. "We all think they do an absolutely fabulous job," she added.
Navigating HMRC's Webchat and Deadline Warnings
For those comfortable online, Benneyworth suggested trying HMRC's webchat service. "Some of it is the computer says yes or no, but if you are asking questions that they think you need a real life adviser, you may well be able to get put on to an adviser," she said.
Martin Lewis concurred, stating the Government has a vested interest in improving these services. "Ultimately, do it right and you collect more tax revenue, because people are paying the right tax. When you don't know what to do, it's not good for society," he argued.
Lewis strongly advised taxpayers to tackle their self-assessment between October and December, well ahead of the January 31 cutoff. Missing this deadline triggers an immediate £100 penalty, with further fines accruing if the owed tax remains unpaid.
Act Now to Avoid Escalating Penalties
The message from the experts is clear: procrastination is costly. With the deadline looming, elderly or low-income individuals should explore the free, professional help available rather than struggle alone or pay high fees. Proactive engagement with HMRC or the recommended charities can prevent stressful last-minute rushes and potential financial penalties.
