Heart Radio Bruno Mars Ticket Competition: Complete Terms and Conditions
Global, operating as Heart Radio, presents an exclusive opportunity for listeners to win coveted tickets to see Bruno Mars perform live at Wembley Stadium. This detailed guide outlines all essential information regarding the competition's rules, entry requirements, and prize specifications.
Competition Overview and Entry Procedure
The Bruno Mars Promotion will broadcast exclusively on the Heart Breakfast Show across the Heart Network, excluding Scottish stations, on Friday 23rd January 2026. The competition window opens at 06:30 and concludes at 10:00 that morning. To participate, listeners must text the keyword BRUNO along with their name to the designated number 82122 when prompted by the presenters.
Text messages incur standard network charges, which typically fall outside inclusive mobile packages. Participants must verify costs with their service provider and obtain permission from the bill payer if applicable. The competition organisers cannot accept responsibility for network latency affecting message delivery times.
Entry Restrictions and Fair Play Policies
Strict regulations govern entry methods to ensure fair competition. Prohibited practices include:
- Bulk or automated entries
- Third-party or syndicate participation
- Multiple entries from identical IP addresses or telephone numbers
- Using computer systems or automated dialling technology
Each participant must maintain consistency throughout the competition, using only one name and telephone number. Attempting to enter with multiple identities or contact details constitutes a breach of terms and may result in disqualification and prize forfeiture.
Selection Process and On-Air Competition
Following the closing time, organisers will conduct a random draw from eligible entries, selecting two participants. These individuals will receive telephone calls from Heart Radio representatives and must answer promptly using the registered number.
The competition proceeds with a lyric challenge where the first selected contestant hears three brief Bruno Mars song clips. They must correctly identify the subsequent lyrics for each segment. Achieving two or three correct responses secures victory, while zero or one correct answer transfers the win to the second participant automatically.
All telephone interactions will be recorded for broadcast purposes, either live or in pre-recorded formats. Participants must ensure they can communicate clearly without excessive background noise and must not be driving during the call.
Eligibility Requirements and Verification
Participation extends exclusively to UK residents aged 18 or above who are physically present within the United Kingdom during the entry period. Strictly one entry per person applies, with duplicate submissions automatically excluded from consideration.
Before awarding prizes, organisers reserve the right to request photographic identification, proof of address, and verification that the telephone number used for entry belongs to the participant. Failure to provide satisfactory documentation may result in prize forfeiture.
Prize Specifications and Event Details
The successful winner receives a pair of tickets for Bruno Mars's performance at Wembley Stadium, London, scheduled for Sunday 19th July 2026. Important venue restrictions apply:
- Minimum age requirement: 5 years
- Children under 14 must attend with an adult over 18
- Under-14s cannot access pitch standing areas
- All tickets provide seated accommodation
Global will deliver tickets electronically at least 48 hours before the concert date. The prize package excludes travel expenses, accommodation costs, and any additional expenditures. Tickets remain non-transferable with no cash alternatives available, though organisers reserve discretion to substitute prizes of equivalent or greater value.
Media Rights and Publicity Considerations
By entering, participants consent to Heart Radio and promotion partner Live Nation using their name, image, geographical location, and competition association for publicity purposes across all media platforms worldwide. This extends to potential interviews, photographs, and recordings with winners and their guests.
Data Protection and Privacy Information
Personal information provided during entry will be processed by Global, Live Nation, and associated service providers to administer the competition. Data may be retained for up to three years for regulatory compliance and internal purposes, with provisions for international transfer outside the EEA and UK under appropriate safeguards.
Participants can request data erasure by contacting privacy@global.com, though doing so before competition conclusion forfeits entry rights. Optional marketing communications require explicit opt-in consent, which can be withdrawn at any time.
For additional enquiries regarding this Bruno Mars ticket promotion, contact Global's customer support team through their official website contact portal.
