Major Airlines Issue Urgent Airport Updates Amid New EU Entry System Delays
Huge queues have been building at European airports due to new entry rules implemented for UK tourists, prompting major airlines to issue critical travel guidance. EasyJet, TUI, Jet2, and British Airways are all advising passengers to arrive at airports as early as possible to navigate the disruptions caused by the European Union's newly launched Entry/Exit System (EES).
What Is the EU Entry/Exit System?
The EES, which was fully established on April 10, 2026, requires all British citizens travelling to the Schengen area to create a digital record by registering their biometric details, such as fingerprints and a photograph. This registration is mandatory upon their first arrival at an airport border within the Schengen area and remains valid for three years once completed. The system aims to enhance border security but has led to significant delays as thousands of tourists pass through it for the first time.
Airline Responses and Travel Advice
Reports have emerged of lengthy border control queues at both European and UK airports, resulting in missed flights and travel frustrations. In response, airlines have provided specific recommendations to help passengers manage these challenges.
TUI issued a travel alert stating, "At some airports, you might still find longer queues, particularly at busy travel periods." The airline emphasized that they are doing all they can to support passengers and advised allowing extra time at border control, keeping essential medication in hand luggage, and heading straight to passport control after dropping bags when departing the EU.
EasyJet released an important update earlier this month, cautioning that airports across Europe may experience longer queues at passport control due to the new EES border checks. The airline urged passengers to factor in extra time for their airport journey, check in luggage as soon as it opens, proceed through security early, and head to the gate promptly when announced. They also warned of potential additional inspections at passport control prior to boarding.
Jet2 highlighted that there may be longer wait times at Border Control at some EU airports, especially during busy periods. The airline noted that EES registration typically takes 1-2 minutes per person but advised customers to arrive at the airport as early as possible to allow plenty of time. They also reminded passengers that EES checks are required both on arrival and departure from the EU, which could extend wait times.
British Airways explained on their website that passengers should allow extra time to register biometric details the first time they enter the EU, with no cost for the registration. A representative on X recommended arrival times of two hours prior to departure for European short-haul flights, three hours for long-haul flights, and one hour for domestic UK flights.
Impact on Travelers and Recommendations
The new system has caused disruptions, with passengers experiencing delays that could affect their travel plans. Airlines stress that while these issues are outside their control, following their advice can help mitigate problems. Key recommendations include:
- Arrive at the airport early, ideally as soon as check-in opens.
- Allow extra time for border control processes, especially during peak travel periods.
- Keep essential items like medication and water in hand luggage in case of delays.
- Ensure all necessary travel documentation is ready, though no pre-travel action is needed for EES registration.
- Proceed directly to security and passport control after check-in to avoid hold-ups.
As the EES continues to be implemented, airlines are monitoring the situation closely and providing updates to assist passengers in navigating these new requirements smoothly.
