Rail users in the West Midlands are being urged to plan ahead for the upcoming Bank Holiday weekend, as trains across the CrossCountry network are expected to be significantly busier than usual.
From Friday 22 to Sunday 24 May, a combination of planned strike action affecting another train operator, major events, and the Spring Bank Holiday is likely to lead to increased passenger numbers on key routes through Birmingham and the West Midlands.
Busiest Routes and Travel Advice
Routes between Stafford, Birmingham, and Coventry, as well as between Cheltenham Spa, Birmingham, and Tamworth, are expected to be among the busiest. This is due to fewer services on other operators' networks, resulting in more customers traveling on CrossCountry trains.
CrossCountry is working closely with industry partners to keep customers moving and minimize disruption. However, passengers are advised to allow extra time for their journeys and check travel information before setting off.
Director's Statement
Nick Westcott, CrossCountry's Service Delivery Director, said: "Across the West Midlands, we're expecting a very busy Bank Holiday weekend with much-increased travel demand. We're working closely with industry partners to get people where they need to be, but trains are likely to be much busier than usual. We ask customers to plan ahead, check before they travel, and allow extra time for their journeys."
Additional Tips for Travelers
With warm weather forecast, customers are also advised to bring water and be prepared for warmer conditions on busy services. To ensure a smooth journey, travelers should check before traveling on the CrossCountry website or at www.nationalrail.co.uk.
- Allow extra time, particularly when traveling through Birmingham New Street
- Be aware that trains may be busier than usual and queuing systems may be in place at some stations
- Follow guidance from railway colleagues at stations and onboard
CrossCountry customers delayed by 30 minutes or more may be entitled to compensation through Delay Repay.



