HMRC warns of 'punitive' ISA charges as allowance cut
HMRC warns of 'punitive' charges for Lifetime ISA withdrawals as the annual allowance is cut to £12,000. Learn how the new rules and a proposed replacement product affect your savings.
Category : Search result: HMRC customer service
HMRC helpline crash risks £100 fines for millions
HMRC apologises after a technical fault shut helplines, causing chaos for 5.65 million taxpayers facing the January 31 self-assessment deadline. Avoid a £100 penalty by filing now.
HMRC callers face £100 fine risk amid phone chaos
UK taxpayers risk £100 fines as HMRC's phone service automatically disconnects after 70 minutes. With the January 31 deadline approaching, experts warn it's 'pot luck' to get through. Read the full report.
HMRC phone lines crash before Self Assessment deadline
HMRC helplines are down due to a technical issue, leaving taxpayers stranded days before the crucial January 31 deadline. Over 5 million returns are still outstanding.
Energy Firms Ranked Worst to Best - Big Names Lag
Citizens Advice ranks 16 UK energy suppliers. Discover which firms excel in customer service and which, like British Gas and OVO, are falling short. Is it time to switch?
HMRC £900 fines for late Self Assessment tax returns
HMRC warns of £900 maximum fines for missing the 31 January Self Assessment deadline. Nearly 340,000 have already paid via the app. File and pay now to avoid penalties.
HMRC alert: File Self Assessment by Jan 31 or face £100 fine
HMRC warns Self Assessment taxpayers of an immediate £100 penalty for missing the January 31, 2026 deadline, even if no tax is owed. Act now to avoid escalating fines.
HMRC: Automatic £100 penalty for missed tax deadline
HMRC urges taxpayers to file online by 31 Jan 2026 as app use surges 65%. Miss the deadline and face an automatic £100 fine. Pay via the HMRC app now.
HMRC Child Benefit Crackdown Suspended 24,000 Accounts
HMRC admitted its child benefit crackdown, which suspended 24,000 accounts using travel data, carried a 'tolerable' risk. Discover the impact and official response.
Lloyds Bank addresses missing £200 switching bonus issue
Lloyds Bank has responded to customers who missed out on a £200 switching bonus. The bank advises affected clients to contact them via the mobile app for resolution.
HMRC may tax UK households with £3,500 in savings
UK households with savings over £3,500 could face surprise tax bills as HMRC tightens checks on bank interest. Learn your Personal Savings Allowance and how to prepare.
Nationwide customers face deadline for £275 bonus claim
Nationwide Building Society's 'Fairer Share' and switch bonuses could net eligible customers £275. The window to qualify may close soon, with a final decision expected in May 2026.
Wetherspoons customers slam 'horrible' new jacket potatoes
Pub chain Wetherspoons faces backlash over its new menu of jacket potatoes, with diners branding them 'tasteless' and 'dreadful'. Details on the January sale items inside.
HMRC to 'Actively Pursue' Individuals and Companies Over Tax
HMRC announces a major crackdown on unpaid taxes, targeting individuals and companies. Learn about the new enforcement measures and the billions in revenue being pursued.
Vote in The Lexicon Bracknell 2025 Awards Now
The Lexicon in Bracknell launches its 2025 Awards, calling on the community to vote for outstanding retailers and services. Cast your vote by Feb 20, 2026, for a chance to win gift cards.
5,000 customers miss out as fashion brand Huh. Ltd fails
Nearly 5,000 customers of collapsed fashion brand Huh. Ltd will not receive orders or refunds. Administrators confirm debts of £575,000. Find out what happened and your rights.
HMRC errors mark living people as deceased
Serious HMRC system errors are wrongly classifying living individuals as dead, preventing state pension applications. Learn how to check your NI record and what to do if affected.
EVRI apology as parcel sent to auction 200 miles away
A Stoke-on-Trent man tracked his missing AirPods to a Sandwell auction house after EVRI lost them. He drove 200 miles to retrieve them and vows to boycott the delivery firm. Read his story.
Nationwide warns of 7-day payment delays
Nationwide Building Society responds to customer complaints over payments pending for up to seven days. The issue follows a recent £44m fine for weak financial crime controls.
Café's plea to customers: 'Abuse will not be tolerated'
Clent Nurseries in Stourbridge issues a heartfelt message against customer abuse, reminding patrons that staff are 'people with feelings'. Read their call for a respectful New Year.
HMRC: £900 fines for late tax returns
UK households face fines of up to £900 for missing the 31 January self-assessment deadline. HMRC also warns of a rise in tax scams targeting filers.
Nationwide Update on Mobile Cheque Deposit Feature
Nationwide Building Society has responded to a customer's plea for a mobile cheque deposit feature in its app. Read the society's official update and how to provide feedback.
Nationwide £50 Payment Deadline: Act by January 1
Nationwide Building Society warns eligible customers not to miss their £50 'thank you' payment. Check your details and cash cheques before the January 1, 2026 deadline.
HMRC warns of fines for late tax returns
HMRC urges self-assessment taxpayers to file by Jan 31 2026 or face initial £100 fines and escalating penalties. Learn the deadlines and how to avoid scams.
HMRC to Pay 'Thousands' for Tax Fraud Tips
UK households could receive huge payouts for reporting high-value tax fraud to HMRC. Learn how the Strengthened Reward Scheme works and if you qualify.
Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
HMRC uses AI to target tax evasion and fraud
HMRC is turning to artificial intelligence to tackle a £700m tax gap and improve compliance. The technology will identify risks faster but human caseworkers will make final decisions. Read the latest.
HMRC tax refund guidance after wrong address error
HMRC has issued clear guidance on tax refunds after a cheque was sent to an old address. Learn the steps to correct the error and the helpline number to call.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
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