Two Thirds of Gen Z Office Workers Rely on Headphones to Focus at Work
Gen Z Office Workers Need Headphones to Work, Study Finds

Two Thirds of Gen Z Office Workers Rely on Headphones to Focus at Work

A recent poll of 2,000 white-collar employees has uncovered a significant trend in modern workplaces: two thirds of Gen Z office workers cannot work without headphones on. Specifically, 64% of workers aged 18 to 29 report that they 'need' to be plugged in while performing their jobs, a stark contrast to just 27% of Gen X employees.

Background Noise and Distractions Drive Headphone Dependence

The primary reason for this reliance on headphones is the challenge of concentration amid office noise. 55% of respondents cited background noise as a key factor, with 34% pointing to the sound of other people on calls as a major distraction. Overall, 44% of office workers said general background noise causes them to lose focus, highlighting a widespread issue in shared work environments.

Interestingly, this trend extends beyond younger generations. 69% of employees across all age groups now use headphones during the working day, indicating a broader shift in workplace habits. Additionally, 35% of headphone users struggle to work without them, and a fifth claim they make fewer mistakes when listening to their preferred sounds.

Preferred Sounds and Technological Preferences

When it comes to what workers listen to, the survey found a diverse range of preferences:

  • Pop music leads the way at 34%
  • Podcasts are chosen by 22%
  • Rock and classical music each appeal to 19% of respondents
  • 9% opt for ambient sounds like rainfall or crackling fires
  • 6% prefer the abrasive tones of heavy metal

Technologically, 45% of workers prefer noise-cancelling headphones, with 44% stating that background noise disrupts their concentration. Other distractions include constant emails and message pings, mentioned by 16% of respondents.

Generational Differences and Productivity Insights

The research, commissioned by Samsung Electronics to mark the launch of its noise-cancelling Bach headphones, reveals clear generational divides. 74% of respondents believe there are significant differences in attitudes toward headphone use at work across age groups. Annika Bizon from Samsung commented: "Workplaces today are full of competing demands on our attention. Many are actively creating their own focus zones, and headphones have become an essential tool for switching into a more productive mindset."

Further insights show that 61% of workers believe they would work faster with less noise, while 37% describe light music and background chatter as the optimal environment. Additionally, 46% typically listen to the same content daily, suggesting routine plays a role in their focus strategies.

Bizon added: "When people are trying to concentrate, the quality of what they're hearing – and what they're able to block out – really matters. Features like immersive sound and adaptive noise control can help reduce mistakes and foster a sense of control over the working environment."