Nationwide Building Society has announced the appointment of Kim Dickinson as its new Lead Product Manager for Intermediaries, a move aimed at further strengthening broker support for the mutual's 16 million customers. The appointment underscores Nationwide's commitment to building strong, collaborative partnerships with brokers.
Kim Dickinson's background and new role
Kim Dickinson brings extensive experience to the role, having spent the last 10 years at Virgin Money and Clydesdale Bank, where she managed relationships with hundreds of brokers. In her new position at Nationwide, which has branches in Birmingham, she will lead the intermediary proposition, ensuring that the building society continues to offer competitive, customer-first products shaped by broker insight and client needs.
Broker support and collaboration
Nationwide, which competes with major lenders such as HSBC UK, Santander, Lloyds, Barclays, NatWest, Bank of Scotland, RBS, Virgin Money, and The Co-operative Bank, views this appointment as a key step in enhancing its intermediary services. Damian Thompson, Nationwide's Director of Mortgage Intermediaries and Partnerships, said: "Kim's appointment is an important step forward as we continue to invest in intermediaries. Her expertise and insight will be invaluable in helping us further enhance our proposition and strengthen our support for brokers."
Kim Dickinson's statement
Kim Dickinson expressed her enthusiasm for the role, stating: "I'm delighted to take on this role at such an important time for Nationwide's intermediary proposition. Brokers play a vital role in helping customers navigate the housing market, and I'm passionate about ensuring we deliver products and services that will help them to support their clients. I look forward to working closely with intermediaries to ensure their voices are reflected in our proposition strategy."
Nationwide's commitment to intermediaries
Damian Thompson added: "This is a key priority for us at Nationwide and Kim will be instrumental in ensuring we deliver products and services that truly meet the needs of intermediaries and their clients." The appointment reflects Nationwide's continued focus on strengthening broker partnerships and delivering value to its customers across the UK.
