Major Energy Firm Commits £2.4 Million to Combat Poverty Through Charity Partnership
Centrica, the parent company of British Gas, has unveiled a significant £2.4 million partnership with the charity Multibank, aimed at providing crucial household goods and energy support to families grappling with poverty. This three-year initiative will see Centrica contribute £800,000 annually to bolster Multibank's core operations, expand its network of hubs, and enhance the supply of vital items such as warm bedding, clothing, baby products, hygiene supplies, and furniture.
Launch Event Features Former Prime Minister and Business Leaders
The partnership was officially launched on Friday, February 13, at The Big House Multibank hub in Lochgelly, Fife. The event was attended by former prime minister Gordon Brown, Centrica chief executive Chris O'Shea, and actor and Multibank trustee Arabella Weir. Multibank, established in 2022, currently operates six hubs across the UK and collaborates with over 100 businesses. To date, it has distributed more than 14 million essential items, primarily from returned retail stock, to over two million families through a network of more than 3,000 local charities.
Comprehensive Support to Alleviate Cost of Living Pressures
Multibank's mission is to ease the cost of living pressures on households living in or at risk of poverty by offering immediate access to practical goods. As part of the new agreement, Multibank will also work with the British Gas Energy Trust to provide families identified by partner charities with access to energy debt relief, emergency fuel vouchers, and grants for white goods like cookers and washing machines.
Gordon Brown emphasized the importance of collaborative efforts, stating: "Britain needs a coalition of compassion - government, businesses and communities working together to prevent families falling into hardship. No family should be forced to choose between heating and eating. By linking The Multibank's local networks with Centrica and the British Gas Energy Trust, this partnership means more families can get the essential goods and support they need alongside immediate help with heating and energy costs."
Addressing the Multifaceted Nature of Poverty
Chris O'Shea highlighted the interconnected challenges faced by struggling families: "When people fall behind on their energy bills, they are almost always struggling with everything else too. Poverty doesn't happen in silos - a broken cooker, a lack of warm bedding or mounting energy debt can tip families into crisis. Working with the Multibank allows us to support families earlier with both essentials and targeted energy help - from emergency fuel vouchers to white goods grants - so they can stay warm, safe and secure this winter and beyond."
Tracey Talbot, interim chief executive of the British Gas Energy Trust, noted that the partnership enables more comprehensive support: "For the Trust, working in partnership and collaboration with charities like the Multibank means we can offer more rounded, practical support for people, combining energy debt relief and emergency support with access to the everyday essentials many of us take for granted. Together we can reach more people, provide support where it's needed and make sure no one is left struggling to survive."
Government Backing and Broader Context
Energy consumers minister Martin McCluskey endorsed the initiative, linking it to wider government actions to help households manage rising costs: "Tackling the affordability crisis is this government's number one priority. That is why we are extending the £150 Warm Home Discount so millions of eligible families will receive it in winter for the rest of the decade and taking an average of £150 of costs off energy bills from April. This crucial initiative builds on that work - providing vital support to those who need it most, this winter and beyond."
This partnership represents a significant step in addressing poverty and energy insecurity, leveraging corporate resources and charitable networks to deliver tangible aid to vulnerable families across the United Kingdom.



