For millions across the UK, the shrill ring of an unwanted sales call or the ping of a scam text message has become a relentless daily intrusion. These nuisance calls disrupt meals, work, and precious family time, with the problem often intensifying during seasonal sales and festive scam campaigns.
The Simple, Free Solution: The Telephone Preference Service
While hanging up, blocking numbers, or using smartphone filters offer temporary relief, consumer experts highlight a far more powerful and permanent solution. The most effective method to slash unwanted contact is to register with the Telephone Preference Service (TPS).
This free, government-backed service acts as an official 'do not call' register. Once your number is listed, it becomes illegal for most organisations to make unsolicited sales or marketing calls to you. The process is remarkably straightforward: registration takes less than a minute online and requires only your phone number, postcode, email address, and a reason for signing up.
You can also register by calling 0345 070 0707. Citizens Advice Scotland stresses that any request for payment to join the TPS is a scam and should be reported to Action Fraud.
What To Do If Calls Persist
Some calls may still get through, particularly if you have previously given your number to a company. In these instances, you are advised to clearly tell the caller you do not wish to be contacted again. If a company continues to call without your consent, you can report them to the Information Commissioner’s Office (ICO), which can investigate and issue fines. Providing the number, date, and time of the call aids investigations, though reports can be made with partial details.
How To Tackle Unwanted Text Messages
Unwanted texts can be dealt with swiftly. If the sender is clearly identified, replying 'STOP' should remove your number from their list. However, experts warn never to reply to texts from unknown senders, as this confirms your number is active.
For suspicious or spam messages, forward the text to 7726 (which spells 'SPAM' on a keypad). This free service reports the message to your mobile network, helping them block future texts from that sender.
For comprehensive guidance on stopping nuisance calls and texts, or to register with the Telephone Preference Service, visit the official TPS website.
