Solihull Mother Leaves Legal Career to Launch Innovative Support App Inspired by Son's Ultra-Rare Condition
A Solihull mother has made a dramatic career shift, abandoning a successful legal profession to launch a groundbreaking business venture, all motivated by her son who is among a minuscule group of people globally diagnosed with an exceptionally rare genetic disorder.
Stephanie Jackson, a 43-year-old former lawyer turned entrepreneur, has opened up about her eldest son Ben's condition, known as You-Hoover-Fong Syndrome. Ben is one of only approximately 40 individuals worldwide confirmed to have this ultra-rare genetic condition, which significantly impacts his mobility and learning capabilities.
A Long-Awaited Diagnosis Through Genomic Pioneering
Ben, who weighed a mere 3 pounds at birth, did not receive a formal diagnosis until he reached eight years of age. This critical breakthrough was made possible by the pioneering 100,000 Genomes Project, which enabled geneticists to identify the condition despite its extreme rarity.
By utilizing the family's genetic data to develop a novel clinical test, scientists have transformed the Jackson family's personal experience into a lasting contribution to medical science. Ben is now part of a select cohort aiding in the mapping of the human genome, fostering a deeper understanding that promises to benefit other families facing similar challenges in the future.
The Emotional Reality of Caring for a Child with Complex Needs
Stephanie shared heartfelt insights into the daily realities of caring for a child with complex needs. "When a child has complex needs and cannot care for themselves, there is no such thing as an 'off' moment," she explained. "Being a mum is incredibly rewarding, but some days are emotionally exhausting. Life can feel both isolating and relentlessly hectic."
This profound personal experience propelled Stephanie to step away from her established legal career. She has now launched Blue Badgers, a innovative phone application designed to address a significant gap in the support landscape for disabled individuals and their carers.
Blue Badgers: A Platform for Recognition and Connection
Founded symbolically on Ben's birthday, the Blue Badgers app offers a dual focus: providing tangible rewards and fostering meaningful connections within the disability and carer community. Stephanie highlighted that while discount schemes exist for students and professional paid carers, there has been a notable lack of recognition for the millions of unpaid parents, siblings, and friends whose vital roles are often overlooked.
"The disability and carer community holds extraordinary strength, resilience, and talent," Stephanie emphasized. "We need to celebrate our differences, show appreciation, and share the joy. We want to say thank you by connecting them with businesses that truly value their contribution."
She posed a compelling question: "Why shouldn't a carer get a discounted ticket on a respite day? Caring is not a part-time role—that role exists 24/7, regardless of whether you are currently standing next to the person you care for."
Features Aimed at Simplifying and Enriching Lives
Beyond its rewards system, Blue Badgers incorporates an interactive map feature. This allows members to share and discover accessible, member-friendly businesses and venues that are thoughtfully tailored to accommodate diverse needs. The overarching aim is to make planning outings simpler, more enjoyable, and considerably less stressful for families and carers.
"Unpaid carers give extraordinary amounts of time, energy, and compassion without recognition or reward," Stephanie added. "Caring can be a very lonely experience, and the energy it takes just to get information or have your voice heard is exhausting."
She expressed her vision for the platform: "I want Blue Badgers to be purposely joyful and celebratory. The response has been overwhelming—businesses are eager to learn, and families are thrilled to finally have a platform focused on them."
The story of Stephanie Jackson underscores a powerful narrative of turning personal adversity into a force for communal good, creating a supportive digital ecosystem that acknowledges and rewards the immense dedication of unpaid carers while enhancing accessibility for the disabled community.



