A mother from Birmingham has described enduring 'nights of hell' after a continuous alarm from a neighbouring business shattered her peace over the festive period, leaving her desperate to move house.
Christmas Peace Shattered by Unending Siren
Cheri Carr, a resident of Sheldon, found her holiday season completely upended by a relentless alarm sounding from the premises of glass company Holdens Supaseal on Garretts Green Lane. The distressing noise reportedly first began on Christmas Eve, turning what should have been a relaxing time into a source of intense anxiety and sleep deprivation.
"I have to walk around my house with earphones on," Cheri explained to local media. "In the night, I can hear the alarm and it feels like I'm being triggered. I'm not sleeping properly." She described the sound as deeply annoying and frustrating, stating unequivocally that it 'ruined' her Christmas.
Failed Attempts to Find Resolution
Faced with the ongoing disturbance, Cheri attempted to contact the company for help. However, her efforts were thwarted over the festive break. With nobody answering the phone, she resorted to emailing a keyholder, but her message reportedly bounced back as undelivered.
The situation took a significant toll on her wellbeing. "I can feel the anxiety at night when I hear it and all I want to do is sleep," she shared. The stress became so severe that she confessed, "I've had enough and it's made me feel like I want to move house."
Company Responds and Alarm Persists
After a brief respite when the alarm stopped at around 7.40am on Monday, January 5, Cheri's hopes were dashed when the blaring started again that very night, prolonging the ordeal.
When approached for comment, a spokesperson for Holdens Supaseal acknowledged the problem. "We have identified there is a fault with the alarm and it's an ongoing issue," they stated. The company offered an apology to affected neighbours, saying, "We apologise for the issue and can appreciate it's a nuisance to neighbours." They added that as a company, they are "getting to the bottom of it and aim to put it to bed as soon as possible."
For now, Cheri Carr continues to wait for a permanent solution, hoping for a return to the quiet life she once enjoyed in her Sheldon home.
