Nationwide £50 Payment Deadline: Act by January 1
Nationwide Building Society warns eligible customers not to miss their £50 'thank you' payment. Check your details and cash cheques before the January 1, 2026 deadline.
Category : Search result: customer migration
Owl calls make migrating robins eat less, scientists say
New research reveals tawny owl calls cause robins to reduce night-time feeding during migration, impacting their survival. Discover the implications for conservation.
Solihull pub reminds customers about good manners
The Greenwood pub in Chelmsley Wood issued a polite social media notice about customer behaviour, stressing that good manners, not shouting, ensures quicker service. Read the full story.
Toby Carvery customers furious over 'worst Santa ever'
Families slam Toby Carvery's 'morning of magic' Santa breakfast event as a major letdown, citing a grumpy Santa and lack of festive cheer. Read the full story of the disappointing £10.99 experience.
Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
DWP Calls Thousands for Universal Credit Migration Meetings
The DWP is intensifying its 'Move to Universal Credit' programme, issuing migration notices to thousands. Failure to act could mean a total loss of financial support. Here's what you need to know.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
Greggs price rise prompts staff advice on complaints
Greggs confirms small price increases due to inflation, with frontline staff given guidance on handling customer complaints. Find out which items are affected.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
ESA benefit ends: Switch to Universal Credit or lose payments
Thousands on Employment and Support Allowance (ESA) must act on migration notices to switch to Universal Credit before payments stop. Final deadlines loom this December.
DWP warns over crucial benefit letter
The DWP warns benefit claimants to respond to a 'managed migration' letter or risk payments stopping. Find out how to apply for Universal Credit and get help.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Lloyds Bank on customer 'thank you' payments
Lloyds Bank has addressed customer demands for cash rewards, following Nationwide's £600m payout. Read its full response and how it compares.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Virgin Media hit with record £23.8m Ofcom fine
Ofcom issues its largest fine of the year to Virgin Media for putting vulnerable telecare customers at risk during the digital landline switch. Full details on the regulator's action.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
DWP ends ESA, moves all to Universal Credit by 2026
The DWP confirms managed migration of all ESA claimants to Universal Credit will be completed by March 2026. Find out how this affects your benefits and what you must do.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
DWP to scrap Income Support and JSA in 2026
Thousands warned as DWP confirms Income Support and Jobseeker's Allowance will end permanently in April 2026. Claimants urged not to ignore migration letters to Universal Credit.
B&M Christmas 'panic' as shoppers 'act like animals'
A shopper witnessed 'disgusting' scenes of panic and staff abuse at a busy B&M store. Discover the shocking details and why retail workers deserve more respect.
Leon scraps Roast Rewards coffee subscription scheme
Leon discontinues its £25 monthly Roast Rewards coffee subscription after less than two years, sparking customer backlash and boycott threats.
TSB Ranked Worst UK Bank in Which? Study
Which? reveals TSB as the UK's worst high street bank with a 67% customer score. Virgin Money, Santander, and Halifax also rank poorly. Discover if it's time to switch banks.
3 Million Sign Digital ID Petition, Prompting Debate
A petition against the UK's proposed digital ID cards has garnered nearly 3 million signatures, triggering a Parliamentary debate for December 2025. Discover the arguments for and against the scheme.
Tesco's 'Evergreen' Christmas Trees Spark 'Woke' Fury
Tesco faces customer outrage and boycott calls after renaming its Christmas trees as 'evergreen trees'. Shoppers slam the 'woke' move. Read the full story.
Universal Credit Migration: Don't Ignore DWP Letter
The DWP is phasing out legacy benefits. If you receive a migration letter, you must act to continue receiving financial support. Call 0800 169 0328 for help.
Nationwide offers free 24/7 mental health text support
Nationwide Building Society partners with Shout to provide immediate, confidential mental health support via text. Text 'NATION' to 85258 for free, 24/7 help. No one has to face a crisis alone.
Sainsbury's Recalls Chicken Products Over Allergy Risk
Sainsbury's has urgently recalled two chicken products due to undeclared allergens. Customers are warned not to consume the items and to return them for a full refund.
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