Best and Worst Energy Firms Named in Which? Survey
Which? reveals the UK's best and worst energy suppliers based on a survey of 12,000 customers. Find out which firms are top and who is letting households down.
Category : Search result: energy supplier customer service
Scottish Power, EDF, British Gas Ranked Worst Energy Suppliers
Which? survey reveals major energy firms lag behind smaller rivals. Find out which providers topped the rankings and get expert advice on switching to a better deal.
Scottish Power Ranked Worst for Customer Service
Scottish Power has been ranked the worst UK energy supplier for customer service in Which?'s annual survey. Find out which firms excelled and which are letting customers down.
Save on Winter Energy Bills as Price Cap Increases
With the January energy price cap rise hitting during peak usage, discover how fixed tariffs from providers like Utility Warehouse can offer immediate savings and price certainty this winter.
HMRC service meltdown risks £100 fines for millions
Millions face £100 fines as HMRC's customer service crisis delays vital tax codes. Experts reveal who may avoid a return and how to act before the deadline.
Amazon tells customer to return 'lost' phone
An Amazon customer paid two £108 instalments for a phone that was lost in transit. The company then told them to return the item to get a refund. Read the full story.
Greencore completes £1.2bn Bakkavor takeover
Greencore has completed its £1.2bn acquisition of Bakkavor, creating a £4bn food giant. The deal was approved after the firms addressed competition concerns. Read the full story.
HMRC callers face £100 fine risk amid phone chaos
UK taxpayers risk £100 fines as HMRC's phone service automatically disconnects after 70 minutes. With the January 31 deadline approaching, experts warn it's 'pot luck' to get through. Read the full report.
Octopus Energy brings Zero Bills to Scotland
Octopus Energy launches its Zero Bills tariff in Scotland, offering 57 Dundee homes no energy bills for a decade. Discover how green tech makes this possible.
Citizens Advice Ranks UK's Best and Worst Energy Suppliers
Citizens Advice reveals the best and worst UK energy firms for customer service. Octopus Energy leads, while OVO and SSE are at the bottom. See the full rankings and consider switching.
Energy Firms Ranked Worst to Best - Big Names Lag
Citizens Advice ranks 16 UK energy suppliers. Discover which firms excel in customer service and which, like British Gas and OVO, are falling short. Is it time to switch?
£150 Warm Home Discount Payments Arriving Now
Thousands of UK households receive a £150 energy credit this month via the Warm Home Discount Scheme. Find out if you're eligible and what to do if your payment is delayed.
Lloyds Bank addresses missing £200 switching bonus issue
Lloyds Bank has responded to customers who missed out on a £200 switching bonus. The bank advises affected clients to contact them via the mobile app for resolution.
Energy Saving Trust Urges Kettle Habit Change to Cut Bills
UK households can save up to £55 annually by avoiding simple energy mistakes. The Energy Saving Trust reveals key tips for cheaper bills, including kettle use and standby mode.
State Pensioners: Claim £2,000 Energy Bill Help from British Gas
British Gas reopens its Energy Support Fund, offering state pensioners up to £2,000 to tackle energy debt and fuel poverty this winter. Apply now for vital financial help.
Octopus Energy: Adjust Your Thermostat to Save £145
Octopus Energy advises UK households to set their thermostats between 18-21°C and avoid constant tweaking. This simple change could save up to £145 on annual energy bills.
Octopus Energy Direct Debit Saves Customers £93
Octopus Energy reveals customers paying by Direct Debit save around £93 per year on average. The supplier explains how the payment method leads to lower unit rates and smoother bills.
Save £143 on energy bills with three simple EDF rules
EDF Energy reveals three simple household tweaks can cut energy bills by £143 annually. Tips include thermostat adjustments and switching to LED bulbs. Start saving today!
OVO Energy forecasts record-breaking year for UK solar power
OVO Energy announces a new franchising model to connect homeowners with local solar installers, predicting 2026 will be a record year for home solar as demand surges.
Claim £255 Energy Bill Refund Using Two-Month Rule
Ofgem reveals £3.09bn in unclaimed energy credit. Use Martin Lewis's two-month rule to see if you're owed a refund. Contact your supplier today.
Energy standing charges to hit £327, hitting low users hardest
UK households face a £327.92 annual standing charge before using any energy, disproportionately impacting low-usage homes, renters, and single occupants. Learn how to fight back.
Vote in The Lexicon Bracknell 2025 Awards Now
The Lexicon in Bracknell launches its 2025 Awards, calling on the community to vote for outstanding retailers and services. Cast your vote by Feb 20, 2026, for a chance to win gift cards.
Tesco milk sold at Sainsbury's in Coventry blunder
Sainsbury's launches probe after Tesco-branded milk was mistakenly stocked in a Coventry store. The rival's 'Fresher for Longer' milk was quickly removed. Read the full story.
Nationwide warns of 7-day payment delays
Nationwide Building Society responds to customer complaints over payments pending for up to seven days. The issue follows a recent £44m fine for weak financial crime controls.
Prima Cheese grows turnover and profit with factory investment
Family-run Prima Cheese reports a 5% turnover rise to £108.9m and a 7% profit increase, driven by multimillion-pound investments in its County Durham factory and a refreshed brand. Discover how the firm tops six million UK pizzas weekly.
Energy bill cut delayed: How to save now this winter
The promised £150 energy bill cut won't arrive until April 2026, leaving families facing peak winter prices. Discover why fixing your tariff now could offer faster relief and immediate savings.
Boiler Flow Adjustment Could Save £65 a Year
Octopus Energy reveals a simple boiler setting tweak that could cut UK energy bills by up to £65 annually. Learn how to check your boiler type and adjust the flow temperature for greater efficiency.
Save £80 a year by draught-proofing, say Octopus and EDF
Energy giants Octopus and EDF urge UK households to seal gaps around doors and windows. This simple step could prevent heat loss and save up to £80 annually on bills.
Energy bills rise £500 a year, hitting fuel-poor families
Ofgem's new price cap will see typical energy bills hit £1,758 from January 2026, a £500 increase on 2021. Charity warns six million UK children now live in fuel poverty.
Switch energy deals now to save £272 before price cap rise
Millions of British Gas, EDF, E.ON, Ovo and Octopus customers are urged to check fixed deals now. With the price cap rising in January, a quick switch could save households over £270 a year. Act fast to lock in savings.
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