A popular independent clothing retailer in Cardiff has permanently closed its doors, marking what its owners describe as the 'end of an era' after almost four decades in business.
The Final Farewell After 38 Years
The Wardrobe, which first opened its doors in 1987, ceased trading recently. In a heartfelt message, the store thanked its loyal customers for more than 38 years of support. The shop was renowned for selling classic and designer labels, building a strong reputation over the decades.
The owners expressed that it had been "heart warming" to see generations of the same families shopping with them, with sons and even grandsons of original customers becoming regulars. They highlighted how the store in John Frost Square was once a thriving hub and a meeting place where people came for a chat and a browse.
Changing Times and Town Centre Troubles
The statement pointed to significant changes in the retail landscape that contributed to the closure. The arrival of the Friars Walk development was cited as a turning point, with many feeling it eroded the sense of retail community and the old character of the square.
While other independent businesses in Newport city centre struggled, The Wardrobe survived longer due to dedicated customer loyalty. However, the owner, aged 65, stated that feedback from long-standing customers revealed other deterrents. They reported that the presence of 'undesirables' hanging about town centres was putting people off from visiting.
Service and Community Spirit Lost
Emphasising their "old school" approach, the owner lamented the loss of personal, service-led shops where staff got to know their customers. He believes this shift is a major factor driving people away from town centres today.
Despite the challenges, the owner clarified that the business was still viable. The decision to close was linked to reaching retirement age, suggesting the changing high street environment made continuing less appealing. "We could still be going," he said, "But that's our retirement age now."
The closure of The Wardrobe signifies a notable loss for Cardiff's retail scene, removing a long-standing independent business that served multiple generations of shoppers.
