Emergency services were called to a major incident in Birmingham after a double-decker bus crashed into a crowded bus stop directly outside a city hospital, leaving multiple people injured.
Scene of Chaos Outside Hospital
The collision occurred during a busy period on Friday, 3rd January 2026, when the bus stop was being used by patients, visitors, and staff from the adjacent hospital. Witnesses reported the bus veering off the road, mounting the pavement, and smashing into the glass shelter.
The sound of the impact was described by onlookers as resembling a "loud explosion" as the structure shattered. Bystanders and hospital staff immediately rushed to help those caught in the wreckage before professional help arrived.
Emergency Response and Injuries
Paramedics, fire crews, and police descended on the scene. At least five people received treatment at the location for various injuries. Two individuals were taken into the hospital for further assessment.
Firefighters worked to stabilise the damaged bus and ensure no one remained trapped under the debris of the destroyed shelter. The road was closed for several hours, causing significant traffic disruption in the area.
Ongoing Investigations into the Cause
The bus driver is assisting police with their enquiries as authorities work to determine the cause of the crash. Initial reports have suggested potential factors could include a mechanical fault or a sudden medical episode affecting the driver.
National Express West Midlands has confirmed that a full internal investigation is underway. The operator stated that safety is its top priority and that it is cooperating fully with the emergency services.
The site has now been cleared, but the bus stop remains out of service and requires a complete rebuild. The community has been left shaken by the incident, which occurred at a location synonymous with care and safety.
