Police have issued a warning about a new tactic used by criminals to empty bank accounts rapidly, as mobile phone thefts shift from selling handsets to stealing personal and financial information. West Mercia Police reported a rise in such thefts, with many victims storing banking card details in digital wallets or banking apps.
"If they are not securely protected, then the criminal has a rich source of information to use and can empty your bank account very quickly," said the economic crime unit. The force advised never keeping physical bank cards with a mobile phone.
How Criminals Operate
Criminals often work in groups, with one person distracting the victim, another observing the passcode, and a third stealing the phone. They typically target victims late at night when venues are closing and people may be less alert.
Key Advice to Protect Your Phone
- Never leave your phone, iPad, or tablet unattended or visible on a table in a public place.
- Ensure your phone is not visibly protruding from your pocket where it can be grabbed.
- Never hand over your phone to someone you do not know who asks to borrow it.
- Be aware of your surroundings and use your phone only when safe; keep your back to a wall in public places.
- Watch out for "shoulder surfing" on public transport to discover your PIN; use stronger passwords.
- On busy city streets, watch for anyone on bikes or mopeds following you.
- Put your phone away out of sight after use.
- Never store passwords on your phone.
West Mercia Police emphasized that criminals now target phones for the value of their contents rather than the device itself. Victims often have banking apps and digital wallets that provide easy access to funds.
If you have been affected, you can contact us via email at stephanie.balloo@reachplc.com.
