Halifax clarifies refund rules after £112 ATM error
Halifax has explained its refund process after a customer in Guatemala was left £112 out of pocket from a failed ATM withdrawal. Learn how to dispute a transaction.
Category : Search result: British Gas customer service
West Midlands service station named best in the UK
Strensham Services on the M5 in Worcestershire has been crowned the UK's top service station in a new study. Discover the full rankings and what makes a great pit stop.
Major energy firms to cut household bills by £150
British Gas, Octopus and Eon are cutting energy bills by £150 from April. Find out how this major cost-of-living boost will affect your household budget.
Prince William named patron of SAS Regimental Association
The Prince of Wales expresses a 'deep sense of honour' as he is announced as the first royal patron of the elite Special Air Service Regimental Association. Read his full message.
Lidl customer rages as staff 'won't use manned till'
A Lidl shopper in Farnborough was left furious after claiming staff directed him to self-service. The supermarket has apologised and launched an internal review.
British Gas Half-Price Electricity Event on Friday
British Gas urges eligible customers to use appliances between 11am and 1pm on 19 December for half-price power. Save on bills and support green energy.
12 Energy Suppliers Giving £150 Discount to Customers
British Gas, EDF, Eon, Octopus Energy and OVO are among 12 suppliers passing on a £150 government cut. Find out if you're eligible and when savings start.
British Gas: Half-price electricity for 1.3m customers
British Gas is running a PeakSave Green Flex event on Friday 19th December, offering eligible customers half-price electricity between 11am and 1pm. Find out how to save.
Martin Lewis: £150 energy bill cuts for UK in 2026
Martin Lewis confirms UK households will save £150 on energy bills from April 2026 as major suppliers pass on government cuts. Find out how it affects you.
Major suppliers confirm £150 energy bill cut for millions
Millions of UK households will see energy bills fall by around £150 from April 2026 as E.ON Next, Octopus Energy and British Gas pledge to pass on government cost reductions. Find out how you'll benefit.
Virgin Media O2 opens new Manchester city centre office
Virgin Media O2 has moved 1,100 staff to a new 'marquee' Manchester HQ. The telecoms giant says the city centre location boosts recruitment and hybrid working is here to stay. Read more.
Widower's Virgin Media account transfer nightmare
A grieving widower details his three-month struggle to transfer his late wife's Virgin Media account, facing repeated calls and paying double. Read his full story.
Welcome Break's 60th service area opens in Rotherham
Welcome Break launches its 60th UK service station in Rotherham, creating 230 jobs and featuring a dedicated HGV area. Discover the new M1 facilities.
Fire Service Call-Outs Jump 22% Amid Climate Change
Staffordshire firefighters attended over 1,000 extra emergencies this summer as wildfires surged. The chief fire officer warns climate change is now a year-round operational reality. Read the full report.
Sainsbury's Bank Closes, NatWest Takes Over 1.8M Accounts
Sainsbury's Bank is closing all accounts by December's end, moving 1.8 million customers to NatWest. Find out what this means for your savings, loans, and digital banking access.
Sainsbury's Bank Accounts Close in December as NatWest Takes Over
NatWest is finalising its acquisition of Sainsbury's Bank, moving 1.8 million customers by December. Find out what account holders need to do next.
British Gas launches exclusive WSL energy tariff
British Gas launches a new fixed energy tariff for Women's Super League fans, guaranteed cheaper than the January Price Cap. Find out how to sign up and save.
British Gas unveils new WSL Football energy tariff
British Gas partners with Women's Super League Football to launch a members-only fixed tariff, cheaper than the January price cap. Save on bills and support women's football.
Energy bills to rise £108 for network upgrades
Ofgem approves £28bn energy network investment, adding £108 to bills by 2031. British Gas, EDF, E.ON, Ovo, and Octopus customers affected. Read the full analysis.
Octopus Energy Hits Record 90% Customer Satisfaction
Octopus Energy achieves a record-breaking 90% customer satisfaction rating in the latest Ofgem survey, far exceeding the national average. Discover why they lead the market.
Switch Energy Supplier Now to Save Over £200
Customers of British Gas, OVO, E.ON, and Octopus can save £228 a year by switching. New fixed deals from Ecotricity and others offer significant savings as wholesale prices fall. Act now to lock in cheaper winter bills.
Sainsbury's Bank closes all accounts, moves customers to NatWest
Sainsbury's Bank is closing all remaining customer accounts on Monday, completing its transfer to NatWest. Find out what this means for your banking.
Major Suppliers Issue £150 Warm Home Discount
British Gas, Octopus, E.ON, EDF and OVO are paying £150 directly to eligible customers' energy accounts. Find out if you qualify for this winter support.
Warning for UK households turning heating off
Experts warn British Gas, EDF, EON, Ovo and Octopus customers of the severe health and property risks of turning heating off completely this winter. Discover safer ways to save.
Sky customers get £290 refunds as service ends
Sky is refunding customers up to £290 after discontinuing its Sky Live service. Find out if you're eligible and how the refund process works without any action required.
Stay Warm for 2p an Hour with Electric Blankets
UK households with British Gas, EDF, EON, Ovo and Octopus can slash energy bills. Heating experts reveal electric blankets cost just 2p an hour to run, a cheap way to stay warm this winter.
Sky Live axed: Customers to receive refunds up to £290
Sky is refunding customers up to £290 after discontinuing its Sky Live service. The interactive TV feature will shut down permanently on December 4, 2025.
Heating myth costing UK households hundreds
A common heating myth is inflating winter bills for British Gas, EDF, EON, Ovo, and Octopus customers. Experts reveal the cost-effective alternative to save money.
Check for £126 energy refund if you moved house
Millions who switched energy suppliers after moving home may be owed £126 refunds. Ofgem reveals £240m in unclaimed credit. Act now to claim your money.
Martin Lewis: 7 Key Energy Bill Changes After ECO Axed
Martin Lewis explains 7 crucial points about the £150 energy bill reduction from April 2026. Discover how the ECO scheme scrapping affects British Gas, EON, EDF and Ovo customers.
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